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Terms & Conditions

  /  Terms & Conditions

Beauty Tribe, operating under Beauty Tribe Trading LLC, is an e-commerce business that offers beauty & styling products delivered to your home within the UAE.

www.beautytribe.com (The Website address) is under the ownership and operations of Beauty Tribe Trading LLC trading as BeautyTribe.com for its own benefit as well as for its affiliates and subsidiaries (under “we” and/or “us”) in the United Arab Emirates. WellBe Trading LLC is a limited liability company operating under the laws and regulations of the United Arab Emirates, with trade licence number 1029810 and its registered office at PO Box 71579, Dubai, United Arab Emirates.

Website Terms

Please read the Terms and Conditions related within the website as they form the general terms governing the usage of the BeautyTribe website and affiliate services (including the use of the Call Centre and applications). Terms and Conditions may be changed over time, without notice, through posting the updated terms on our website, so please be sure to regularly give checks to the updates to avoid miscommunication. When an order has been placed through our website, you are deemed to have given content to the latest update of our Terms and Conditions posted on our Website. Terms changes must adhere to the law, therefore changes to the law and/or regulations mean we must amend our terms after placing your order, however, if the changes are before the order has been fulfilled then we are obliged to apply such changes to the order. In all other situations, the most recent update posted at the time of order will apply.

If you are in disagreement with the website Terms and Conditions, you should not continue using this website.


We aim to make the website and its affiliated services accessible to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully and legally: (i) make payment with the accepted legal tender types; (ii) agree to the given Terms and Conditions of the website and affiliate services and (iii) be able to enter into binding orders with us. Furthermore, only orders with delivery addresses within the Emirate of Dubai can currently be processed through the UAE website address. Please refer to the Delivery landing page. The Website is for personal or gift use only, commercial use is not permitted. We reserve the right to decline order suspected for commercial usage.


In order to take advantage and have access to the features and services of this website and affiliated services, you can either utilise the Website (or Website Call Centre) on a “guest check-out) basis or create an account and register your details with us. If you are a Facebook or Google member, you may also login with your Facebook and/or Google membership details. It is your ongoing responsibility to make sure that your personal and payment details provided to us are valid, accurate and complete. You can update your details through the account section, contacting us here, or by contacting us via [email protected]. It is advised to keep personal and payment details confidential and secure. Our customer service agents will never ask you for your password. At BeautyTribe, we are heavily committed to complying with our Privacy Policy and ensuring customer security, however, we are not responsible for any loss suffered through misuse of details provided. Please notify us as soon as possible if you are concerned that your account is compromised. By registering at BeautyTribe.com or placing an order on the website you warrant that you are abiding the eligibility criteria described above and that the information provided is yours, valid, accurate and complete in all respects. Commercial entities are not eligible or entitled to register with us.


Available Payment Methods:

International Cards – Visa/Mastercard/Amex/Apple Pay/Google Pay


K-Net – Kuwait

Benefit – Bahrain

Tabby – Buy now and split your payment into 4 interest free installments. (Approvals are subject to tabby T’s&c’s)

PayPal: Orders completed through PayPal will be redirected to the PayPal merchant page.

Cash/Card on Delivery: Permitted on all orders up to 1,000 AED


Payment will be taken upon the placement of an order on our website. By entering your confidential payment details onto our website, you warrant that you are befittingly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not personally authorized by you, the payment method is invalid or where we do not think you are authorized to use the relevant tender. All payments are accepted in equivalent of UAE Dirhams. All bank charges are the responsibility of the customer.

Delivery & Shipping

BeautyTribe.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.


Prices on the BeautyTribe.com website are displayed in AED and exclude any add on services you may pair with the products, delivery costs, taxes or duties to which the purchase may be subject to. Any additional costs will be displayed to you upon the final checkout.

If you purchase using a payment method denominated in foreign currency to AED, the payment will be put under the currency exchange rate applied by your card issuer at the time the payment is completed.

The distance of the destination of the order, the items and services you select as well as the method of delivery may determine the delivery charges. Please refer to the delivery section for further details on delivery options.
We aim to make every effort to ensure the prices displayed on the website and in our communications are correct, errors may potentially occur. If an error occurs:

  1. has already been processed, then we may at our discretion:
    1. Void the Order (or part thereof), arrange for collection of the differently priced item(s) from your original Order delivery address in the Emirate of Dubai and issue you a full refund including original Order delivery fees, taxes and duties (if applicable);
    2. Where the price you paid is lower than the actual price of the item, honour the price in your Order; or
    3. where the price you paid is higher than the actual price of the item, refund you the difference between the two values;
  2. Has not yet been processed, then we will notify you as soon as possible and only process the Order once you have confirmed you are happy to buy at the correct price or otherwise cancel the Order and refund your payment in full.

Offers & Promos

  • Promo codes sitewide will not be applicable on sale items.
  • Promo codes sitewide will not be applicable on these brands: Dyson, Dior, Chanel, Gucci, The Ordinary, Aveeno, Cerave, Skinceuticals, Dermalogica, Vichy and Gift Sets.
  • Promo codes can only be used individually.

Copyrights and Intellectual Property

All intellectual property rights, whether registered or unregistered, in the beautytribe.com website, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.

Governing Law

These Terms & Conditions and the transactions contemplated hereby shall be governed by, and construed and interpreted in accordance with the Laws of United Arab Emirates, without regard to the principle of conflict of laws. Any actions seeking legal or equitable relief arising out of or relating to these terms will be brought only in the Court of Dubai, United Arab Emirates.

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