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Privacy Policy

This privacy policy is effective on January 1, 2017.

This policy describes Oishi Sisters LLC's and its affiliated companies and subsidiaries (collectively "Oishi Sisters") practices with respect to information it collects and receives during any interaction with its customers. It may include, but is not limited to, information gathered during activities such visiting our website, purchasing our products and services, registering for a warranty, or calling our office for product support. Please take a moment to read the following to learn more about why we gather information and what type of information is gathered.

Why do we collect personal information?

Other than to simply be able to process transactions, such as purchases or warranties, we utilize the information collected to better serve our customers. It enables us to provide information that is most relevant to our customers including latest products, special offers and any announcements related to past purchases. However, if the individual customer chooses not to receive such information from us, they may select not to at any time. Oishi Sisters does not sell or rent personal information to other marketers, and is committed to protecting your personal information.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

What type of information is collected and how is it collected?

Both "personally identifiable information" "automatic information" and “user-submitted content” is collected.

Personal Information

"Personally identifiable information" is information that tells us who an individual is, such as an individual's first name, last name, postal address and zip code, e-mail address, telephone number, credit card information and past purchases.

Examples of how we may gather such information includes, but is not limited to:

  • Discussing a service issue on the phone with an associate
  • Participating in an online survey
  • Registering a product
  • Purchasing a product

Customers may choose not to provide personally identifiable information to us. However, if not provided, you will not be able to enter a sweepstakes or contest, and we may not respond to your "Contact Us" inquiry, send our newsletter to you, and/or process your rebate or coupon request.

Automatic Information

"Automatic information" is information automatically collected by our web server (which may be hosted by a third-party), or third-party services (such as Google Analytics), that your web browser makes available whenever you visit our website. Automatic Information is not generally associated with Personally Identifiable Information but, if it is, the Automatic Information will be treated as Personally Identifiable Information.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

This information may be used to analyze trends to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We may utilize the information to improve the design and content of the website, and/or to enable us to personalize your Internet experience.

User-Submitted Content

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide Oishi Sisters, including without limitation, ideas, know-how, techniques, questions, reviews, comments, photos, videos and suggestions (collectively, "Submissions") is and will be treated as nonconfidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Oishi Sisters and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant Oishi Sisters the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

Do you have any choices regarding the information collected?

You can choose not to provide personal information.

Changes to this privacy policy

We reserve the right to revise this Privacy Policy at any time. When we do, we will also revise the "effective" date at the top of this Privacy Policy. You are responsible for regularly reviewing the current Privacy Policy. The most current version of the Privacy Policy can be reviewed by clicking on the "Privacy Policy" hypertext link located at the bottom of our web pages.